(A Government of Goa Undertaking)     |   Department of Information Technology, Electronics and CommunicationsScreen Reader

Privacy Policy - Goa Vehicle Authentication App

Last Updated: 09/12/2025

Goa Vehicle Authentication App (“the App”) is developed and maintained by Info Tech Corporation of Goa Limited (“we”, “us”, or “our”).
This Privacy Policy describes how we collect, use, store, and protect your information when you use the App.
By installing or using the App, you agree to the terms of this Privacy Policy.
For any queries, you may contact us at:
Website: https://infotech.goa.gov.in

1. Information We Collect

We collect the following information for the purpose of user authentication and vehicle-related verification:

a. Personal Information

Name
Phone Number
Email Address
Driver’s License Details

2. How We Use Your Information

We use the collected information for the following purposes:
User Authentication: Verifying your identity using your driver’s license and contact details.
Service Delivery: Allowing you to access and use the vehicle authentication features of the App.
Communication: Sending verification messages, notifications, and support responses (if required).
Security: Protecting against fraudulent use, unauthorized access, and ensuring the integrity of authentication processes.
Improvement of Services: Enhancing app performance and resolving technical issues.
We do not sell, share, or use your information for advertising.

3. Data Sharing and Disclosure

We may share your information only in the following circumstances:
Government or Law Enforcement: When required by applicable laws or official government requests.
Service Providers: Trusted partners who assist in authentication or verification processes. These partners are bound by confidentiality and data-protection obligations.
Legal Requirements: To comply with court orders, investigations, or to protect the rights and safety of users and the Company.
We do not share your personal data with third parties for marketing or commercial purposes.

4. Data Storage and Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or misuse.
Your information is stored securely on servers managed by Info Tech Corporation of Goa Limited or authorized service providers compliant with relevant security regulations.

5. Data Retention

We retain your information only for as long as necessary to:
Provide the App’s authentication services
Comply with legal and regulatory obligations
Resolve disputes and enforce agreements
Once no longer needed, your information is securely deleted or anonymized.

6. User Rights

You have the right to:
Access the personal data we hold about you
Request corrections of inaccurate information
Request deletion of your data (where legally permissible)
Withdraw consent (this may limit app functionality)
To submit such requests, please contact us through our website.

7. Children’s Privacy

The App is not intended for children under 18 years old.
We do not knowingly collect personal information from minors. If you believe a minor has provided data, contact us so we can remove it.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes are made, the updated version will be posted within the App and on our website with a revised “Last Updated” date.

9. Contact Us

If you have questions or concerns regarding this Privacy Policy or your personal data, you may contact:
Info Tech Corporation of Goa Limited
Website: https://infotech.goa.gov.in

Website Content Managed and Owned by Info Tech Corporation of Goa Ltd. (A Government of Goa Undertaking)
Designed, Developed and Hosted by Info Tech Corporation of Goa Ltd.
Last Updated on: August 7, 2024