Annual Maintenance Contract
INFO TECH CORPORATION OF GOA LTD. (ITG), an ISO 9001:2008
Certified Organization, has been set up by the Government of Goa to promote
overall growth of the state’s economy through the use of Information
Technology. Government decided to entrust the work of development of
infrastructure for IT Industry to this Corporation.
ITG under its business model generate revenue by undertaking works of IT infrastructure under IT facility management services wherein it provides various type of IT services to the Government Department/Organization/Institutions, Corporations/ Autonomous Bodies throughout the state of Goa. Further, Department of Information Technology (DOIT), Government of Goa has identified ITG as State Designated Agency for executing AMC of IT infrastructures for all Government Departments & organizations vide Circular no. 7(368)/2011/DOIT/AMC Guidelines/1214 dated 21/08/2014. Being State Designated Agency for executing AMC of IT infrastructure for all Government Departments & organizations, ITG has been assisting the departments & organizations by providing support and service to the IT infrastructure present in the respective Departments & organizations.
AMC of ICT Equipment's
AMC of Networking Infrastructure (LAN, UPS, FIBER & WAN)
ITG after carrying out codal formalities had floated a
tender for Empanelment of Vendors for carrying out Annual Maintenance Contract
of ICT Equipment's.
Tender No: ITG-IT/1089/RC-AMC/2024
Name of the work: Rate Contract for providing Annual Maintenance Contract for ICT and Networking Equipment's to Government Departments /Organizations/Institutions/ Corporations/ Autonomous Bodies in the State of Goa.
Validity of Tender: from 20.05.2025 to 19.05.2027
Service Charges of SDA : @ 7% of the AMC charge
GST on service charges of SDA: Calculation as applicable by
the Govt.
ITG after carrying out codal formalities had floated a
tender for Empanelment of Vendors for carrying out Annual Maintenance Contract
of ICT Equipment's.
· Tender No : ITG-IT/1089/RC-AMC/2024
· Name of the work: Rate Contract for providing Annual Maintenance Contract for ICT and Networking Equipment's to Government Departments /Organizations/Institutions/ Corporations/ Autonomous Bodies in the State of Goa.
Rates and Empanelled Vendors for AMC of ICT Equipments.Procedure for obtaining the services of AMC of ICT Equipment's
1.
Department / Organization has to download the
Requisition form (Annexure I) and fill all the details like the type of ICT
equipment, quantity of items, the preferred empaneled vendor for providing the
AMC services of ICT equipment(s) and forward the same to office of ITG.
2.
Based on the Requisition form (Annexure-I)
received in the office of ITG, ITG with it empaneled vendor will carry
out/check all the equipment's before signing the AMC contract. Accordingly, a
summary report will be generated which will mention about status (working &
Non-working) of the ICT equipment's to be taken under AMC.
3.
ITG will thereafter communicate the final
estimated proposal to the Department mentioning about the AMC cost & Repair
Cost (if any) as per inspection carried out by ITG/empanelled vendor.
4.
Further upon receiving the final approval from
the department to carry out the AMC, ITG will then place the purchase order on
preferred empaneled vendor mentioned by the Department in Annexure I. {ICT
equipment's which are not working will be first repaired on approval of
department and then taken under AMC. The cost of the repairs will be borne
separately by the department. }
5.
Based on the circular & Guidelines for AMC
of IT Infrastructure of DoIT, clause 3.620, ITG will raise the bill of AMC
Services on the client Department.
6.
ITG will release the payments to the empaneled
vendor only after receiving the same from the Department/Organization along
with the following:
·
AMC Service certificate (Half Yearly) as per
Annexure II on Department/Organization letter head duly signed by authorized
nodal officer.
· Bill settlement letter from the concerned